Wood Armony by Braynz SRL
Effective Date: 01/01/2025

Welcome to Wood Armony, operated by Braynz SRL, a company registered in Belgium with its registered office at Avenue des Nerviens 141, 1040 Bruxelles, and VAT number BE0748988567. By accessing or using our website, you agree to be bound by these Terms and Conditions.

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1. General Information

1.1 These Terms and Conditions govern the use of the Wood Harmony website and the services provided by Braynz SRL.
1.2 By using this website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.

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2. Products and Services

2.1 Wood Harmony specializes in custom wood furniture. All products are handcrafted and may vary slightly in appearance due to the natural materials used.
2.2 Product descriptions, dimensions, and images are provided for informational purposes and may differ slightly from the final product.

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3. Orders and Payments

3.1 To place an order, you must provide accurate and complete information.
3.2 Payments must be made in full at the time of order confirmation unless otherwise agreed in writing.
3.3 All prices listed on the website include VAT but exclude delivery charges, which will be calculated during checkout.

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4. Delivery

4.1 Estimated delivery times will be provided during the order process and are subject to availability.
4.2 Braynz SRL is not responsible for delays caused by events outside its control, such as transportation disruptions or supplier delays.

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5. Returns and Refunds

5.1 Customized or made-to-order items are non-refundable unless defective or damaged.
5.2 For non-customized products, returns must be requested within 14 days of delivery. The product must be unused and in its original packaging.
5.3 Refunds will be processed within 14 days of receiving the returned item.

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6. Warranty

6.1 Wood Harmony products are covered by a 2-year warranty against manufacturing defects.
6.2 This warranty does not cover damages caused by misuse, improper maintenance, or normal wear and tear.

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7. Intellectual Property

7.1 All content on this website, including text, images, and logos, is the property of Braynz SRL and is protected by copyright laws.
7.2 You may not reproduce, distribute, or use any content without written permission from Braynz SRL.

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8. Limitation of Liability

8.1 Braynz SRL shall not be liable for any indirect, incidental, or consequential damages arising from the use of its website or products.
8.2 The maximum liability for any claim shall not exceed the amount paid for the product or service in question.

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9. Governing Law and Jurisdiction

9.1 These Terms and Conditions are governed by the laws of Belgium.
9.2 Any disputes arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Brussels.

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10. Contact Information

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For any questions or concerns, please contact us at:

Email: info@woodarmony.com
Phone: +32479675029
Address: Avenue des Nerviens 141, 1040 Bruxelles